Reporting an error
Accuracy matters more to us than anything else, and reader reports are one of our most important safeguards. To help us check and fix a mistake quickly, please include:
- the headline of the article, or its link;
- the exact sentence or passage you believe is wrong;
- what the correct information is;
- a source that supports the correction — ideally a primary source such as an official document, or a report from a reputable news organization;
- whether you are directly involved, for example if you or your organization is named in the article.
Send it to [email protected]. If we confirm the error, we correct the article, add a dated correction note, and list it on our corrections page.
What to expect
| Type of message | Our aim |
|---|---|
| Error reports | We review every report, aim to reply within two business days, and act faster on errors that could cause harm. |
| Privacy requests | Within one month (EEA and UK) or 45 days (US state privacy laws), as the law requires. |
| Advertising enquiries | Within five business days. |
| General feedback | We read every message, though we can't always reply individually. |
Error reports
- Our aim
- We review every report, aim to reply within two business days, and act faster on errors that could cause harm.
Privacy requests
- Our aim
- Within one month (EEA and UK) or 45 days (US state privacy laws), as the law requires.
Advertising enquiries
- Our aim
- Within five business days.
General feedback
- Our aim
- We read every message, though we can't always reply individually.
Before you write
Please don't send confidential material
Our inboxes are for feedback and enquiries about AI News. We don’t offer a confidential submission channel, so please don’t send leaked documents or other sensitive material.
- We can’t give personal advice. We’re not able to help with individual legal, medical, financial or voting questions, or offer support for the AI products we cover; the company that makes a product is the place to ask. For voting information, your election office and vote.gov are the best sources.
- Press releases and pitches. Our coverage is drawn from published reporting and public announcements, not from pitches sent to our inboxes, and coverage can’t be bought or arranged.
- Newsletter. Every email has a one-click unsubscribe link. If it doesn’t work for you, write to us and we’ll remove you.
- Reporting an ad. If an ad on our site seems misleading, offensive or harmful, send a screenshot and the address of the page to [email protected].
- Our coverage. Our editorial standards explain our approach to sourcing, accuracy and corrections, and our About page explains how our automated newsroom works.